Returns & Exchanges
At Ecclesia, we strive for perfection in every garment, but if your purchase isn't quite right, we offer a seamless 30-day return policy for all unworn items. Our mission is to ensure you feel confident and inspired by your wardrobe, backed by our commitment to quality and service.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.
- 3.Ship It Back
Affix the prepaid shipping label provided via the portal to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.